Legal
Privacy Policy
Last updated: September 16, 2026
1. Information We Collect
Ghost Vpn collects information necessary to provide and improve our VPN service. This includes:
- Account information: name, email address, billing details
- Service usage data: connection timestamps, data transfer amounts
- Technical data: device information, app version, error reports
- Support communications: ticket history and correspondence
2. How We Use Your Information
We use your information to:
- Provide and maintain the VPN service
- Process payments and manage subscriptions
- Provide customer support
- Improve service quality and develop new features
- Communicate service updates and security notices
3. Data Retention
We retain account and billing information for as long as necessary to provide our services and comply with legal obligations. Usage data is retained for a limited period to maintain service quality and troubleshoot issues.
4. Data Security
We implement appropriate technical and organizational measures to protect your information. This includes encryption of data in transit and at rest, access controls, and regular security reviews.
5. Third-Party Sharing
We do not sell your personal information. We may share data with:
- Payment processors for transaction processing
- Service providers who assist in operating our service
- Legal authorities when required by law
All third parties are contractually obligated to protect your information and use it only for the specified purposes.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data
These rights can be exercised through your account dashboard or by contacting our support team.
7. Cookies and Tracking
We use cookies and similar technologies to improve user experience, analyze usage patterns, and maintain session security. You can manage cookie preferences through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes via email or through our service. Continued use after changes constitutes acceptance of the new policy.
11. Contact
For questions about this privacy policy or your personal information, please contact us through your account dashboard or via our support channels.